We're here to help.
Questions about your account, fantasy tools, subscription, or app experience? Contact the StatRoom AI support team.
Quick answers
My Pro subscription is missing
Sign in to the StatRoom account you intend to use, then open Profile → Restore Purchases. Use the Apple purchase account that originally subscribed. If access still doesn't return, email us with the error message. Do not send your password or payment details.
How do I cancel my Apple subscription?
Open Apple's subscription settings to manage or cancel. Deleting a StatRoom account or uninstalling the app does not cancel Apple billing. Access normally continues until the paid period ends.
I can't sign in
For email/password accounts, use Forgot password on the sign-in page. If you registered with Apple or Google, use that same sign-in button. Contact support if you need further help.
How do I delete my account?
Open Profile → Delete Account in the app. Review the deletion confirmation and subscription information before continuing. For account-deletion assistance, contact support using the email above.
Which fantasy provider is supported?
StatRoom AI currently supports Sleeper for its NFL fantasy tools. Some tools require StatRoom Pro. Available information depends on league settings and provider data.
How do I report a problem?
Include your app version, iOS version, the tool or screen involved, and what happened. Screenshots help, but remove private information first. Never email passwords, sign-in codes, or full payment details.
Research with context
StatRoom AI provides sports and fantasy research. Predictions and historical hit rates do not guarantee future results. StatRoom AI does not accept or place wagers.